BGT Partners, Our Work - Bright House Networks Case Study

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Case Study

Bright House Networks

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Overview

Bright House Networks partnered with BGT to redesign, redevelop and update its customer portals across all its regional markets, in both English and Spanish. In order to maintain consistency across channels, BGT implemented an integrated Web content solution that effectively manages the wide array of products and services.

Solutions

Conducted an audit to determine best practices and key competitors
Created a new visual interface system for regional and corporate sites
Implemented a Content Management System (CMS) that supports multiple regions and languages
Developed a page management tool to quickly add and edit new pages in the CMS

Results

With the new site and CMS, Bright House Networks now delivers a consistent user experience across all markets
The effort to manage the site has been significantly reduced

2007


Bright House Networks Website Redesign (Silver Award in Television)

2006


Bright House Networks Website Redesign (Best Utility Site)

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