Case Study

Wackenhut

Wackenhut
Overview

Wackenhut partnered with BGT to improve its customer portal with increased functionality and usability. BGT has worked with the leading security services firm to enhance the website's user experience and make it more relevant for customers and partners.

Solutions
  • Designed a Graphical User Interface (GUI) that allows customers to manage their accounts, review reporting and leverage customized tools
  • Created a new taxonomy and navigation with streamlined user paths
  • Established a scalable visual design that personalizes portal options
  • Supported the implementation of customized modules in SharePoint/MOSS
Results
  • The site's new taxonomy and navigation have strengthened relationships with new and potential customers
  • The site's innovative design has helped to set Wackenhut apart from its competitors
       
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